Privacy Policy

1. Introduction

This Privacy Policy explains how Alpha Collective, Inc. (“Company,” “we,” “us,” “our”) collects, uses, discloses, and protects information of users (“you,” “User,” “Customer”) when you use our Service (website, webapp, hardware ordering, subscription, etc.).

Because we collect personal data from California residents, we aim to comply with the California Consumer Privacy Act (CCPA) and other relevant privacy laws. California DOJ

2. Information We Collect

a. Information you provide us directly

• Name
• Email address
• Company name (if applicable)
• Shipping address
• Billing address
• Wallet address (on-chain wallet)
• Business type (e.g. retail, food, etc.)

We do not collect or store sensitive bank-account credentials or KYC data — those are handled by our third-party provider (Bridge.xyz via Persona).

b. Usage data & transaction data

• Information about your use of the webapp (login times, features used, preferences)
• On-chain transaction data from your wallet (as needed to provide the Service), linked to your account/email.
• Device / browser / IP / other technical metadata (if you use the webapp)
• Cookies / tracking identifiers (if you enable analytics/tracking)

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Service (ship hardware, process subscriptions, enable webapp access)
• Monitor blockchain transactions for your wallet, as part of the Service
• Communicate with you (account notices, support, billing notices)
• Prevent fraud, abuse, and misuse of the Service
• Improve and develop new features for the Service
• Comply with legal obligations

4. Data Sharing / Disclosure

We may share your personal data with:

• Third-party payment processors (e.g. Stripe) for subscription billing and payment management
• Order fulfillment and shipping providers (e.g. Shopify + shipping carriers) for hardware shipping
• Third-party service providers (e.g. analytics providers, error-tracking tools, hosting providers) to help maintain, improve and monitor the Service
• Our third-party bank-link / off-ramp provider (Bridge.xyz via Persona) — but note: we do not transmit or store their bank-account data ourselves; all bank-link handling is done by that provider.

We do not “sell” your data. If applicable under CCPA and if such sale/sharing rules change, we will notify you (e.g. via a “Do Not Sell / Share My Personal Information” link) as required by law.

5. Data Retention & Security

• We retain your personal data for as long as your account is active or as needed to provide the Service. Once you delete your account or cancel subscription, we may retain information for a limited period to comply with legal or accounting obligations or to resolve disputes.
• We implement reasonable administrative, technical, and physical safeguards to protect your data (encryption, access controls, secure servers, etc.).
• Because no security is perfect, we cannot guarantee complete protection — but we commit to reasonable standards consistent with SaaS best practices.

6. Your Rights (for CA / CCPA)

If you are a California resident, you have certain rights under CCPA: you may request:

• Disclosure of the categories and specific pieces of personal information we have collected about you, and the purposes for which we used it. California DOJ
• Correction of inaccurate personal information
• Deletion of your personal information (subject to certain exceptions, e.g. to comply with legal obligations)
• Opt out of any sale or sharing of your personal information (if we were to sell/share — currently we do not) California DOJ
• Notice at or before collection, describing what personal information will be collected and why — e.g., our “notice at collection” appears on signup and checkout pages. California DOJ

To exercise any of these rights, contact us at hi@stablegenius.co and provide a verifiable request.

7. Cookies & Tracking / Analytics

We may use cookies or similar tracking technologies (analytics tools like Google Analytics, or error-tracking tools such as Sentry) to collect usage data, session information, device/browser information, and performance data.

You may opt out of non-essential cookies by changing your browser settings or following the opt-out instructions in our webapp (if provided).

8. Third-Party Links & Services

Our Service may link to or integrate with third-party websites or services (e.g. payment processors, bank-link providers, analytics, hosting). This Privacy Policy does not apply to those third parties. You should review their privacy policies before providing any data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time (e.g. when we add new features, third-party integrations, or to reflect changes in the law). We will update the “Last updated” date. We encourage you to review the policy periodically. Continued use after changes constitutes acceptance.

10. Contact Information

If you have questions or requests about your personal data or this Privacy Policy, please contact us at:
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Alpha Collective, Inc. (dba Stable Genius)
Email: hi@stablegenius.co
Address: 1 Pine Street, Apt. 2209, San Francisco, CA, 94111

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